Discover the most frequently asked questions by our customers
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Swimsuits run small.
If you are unsure about the size, please consult our size guide
You can definitely exchange an item if the size doesn't fit; to do so, please contact our customer service
We ship your packages within 48 business hours via the Colissimo or Mondial Relay platform.
Delivery times may vary depending on your distribution agency, but are generally within 24-72 hours for Colissimo and 3 to 5 business days for Mondial Relay.
You can track your order using the tracking number received by email after your order
If you are not satisfied with your KULANA swimsuit within 14 days of receipt, simply contact us via the contact form
One of our advisors will carefully guide you through the return process
Your feedback is very valuable to us, as it allows us to continue improving the development of our products and services
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